Kayak Hire (One hour)

   Health and Safety Guidelines, Rules and Regulations

The safety and enjoyment of your trip depend on both river and weather on your chosen trip day. We do not allow any trips to proceed when severe conditions are occurring or expected. Furthermore, heavy rainfall over the days leading up to your trip date affects the river levels, especially rainfall over the Welsh mountains some two days before departure.  We will offer you an alternative date if we are unable to run your trip due to circumstances beyond our control.

If you have any questions about your canoe hire, kayak hire, equipment or the River Severn, please do not hesitate to ask.

Furthermore, if your party have any health issues, please discuss this with us first and make us aware of these conditions. As a consequence of certain health issues we may discourage you from taking part. Anyone with a history of epilepsy should also avoid participating in this activity.

Maximum weight per boat: 2 person canoe or double kayak – 35 stone (222kg). 3 person canoe – 40 stone (254kg). Single kayak – 16 stone (101kg).  We do not allow children under the age of 4 years in canoes and kayaks. An adult must accompany any child under 10 years on a one to one basis.

For single kayak hire children must be a minimum of 12 years of age and have prior experience paddling a single kayak, and be accompanied by an adult in a separate boat.

The minimum hire age is 18 years old. An adult must accompany anyone under the age of 18.

It is important to note that participants must be able to swim a minimum of 25 metres.  Consequently, an adult who can swim must accompany anyone who cannot swim this distance.

In the event that you flip the canoe you will need to be confident to swim yourself, the boat and equipment to the side of the river bank where you’ll be able to empty the boat and get back in. Whilst we are only a phone call away we are not with you on the river so will not be there to assist you.

Please arrive at least 15 minutes before your allocated launch/transport time. Furthermore, please call us if you are running late. However, if you are late we will have to leave without you due to other customers travelling in our free shuttle. In this instance we will have to cancel your trip with no refund or reschedule given. If you arrive late for your one hour hire we may have to reduce the time of your hire to accommodate other customers who are booked afterwards

You must wear your buoyancy aids at all times whilst you are canoeing or kayaking. If you remove your buoyancy aids whilst off the river for any reason please do not use them as seats, throw them on the ground or in the bottom of the boat. Please place them in the dry bag supplied to keep them clean. Buoyancy aids which come back particularly dirty or covered in mud will incur a £10 surcharge cleaning fee each.

When you leave the river take all your belongings, buoyancy aids and paddles as these are your responsibility. We will charge you in full for any lost or stolen equipment.

Participants are responsible for ensuring they have the correct clothing and are fit enough to complete any trip comfortably. The half day route will take 2.5-3 hours to paddle even in low summer river levels but we allow up to 4 hours. With this in mind, if you exceed the time allowed we reserve the right to make a surcharge. The surcharge is £25 per extra hour per boat overrunning the time limit. In any event that you are unable to return to the end of the trip and you require a staff member to retrieve you and your boat(s) (dependent on where you are located on the river) there will be a £100 retrieval charge.

Most importantly, please note that you cannot consume alcohol prior to your trip. If you are found under the influence of alcohol or any other substances we will not allow you to take part in the event. In addition we will not provide a refund or reschedule in the event of cancellation.  Furthermore, you cannot take alcohol on the river and we have the right to confiscate it until you return. If you refuse to relinquish alcohol we will cancel the trip with no refund or reschedule given.

You can bring your dog on canoes. However, under no circumstances do not leash them in the canoe. Please also be aware that if your dog does not settle they can make the canoe unstable and more liable to flip. You cannot bring dogs on kayaks. Please also advise us in advance.

It is important to realise there is no safety cover on the river however you can contact us at all times. Call: 07497 086936. For the most part, mobile phone coverage on the river is minimal for a lot of the major networks. However you can contact us on WhatsApp on 07497 086936.

What to wear and spare equipment: Loose clothing, i.e. t-shirts, shorts, leggings and trainers (NOT wellington boots, flip flops or jeans).  Please dress appropriately and wear sunscreen as the sun reflecting off the water can increase your chance of heat stroke and sunburn. Furthermore the weather conditions can also change very quickly on your journey so please bring a raincoat. In addition, we also recommend you bring a change of clothes and towel for the end of your trip.

Do bring: A drink, chocolate bar, snack/picnic and sun tan lotion. Especially important is a waterproof mobile phone.

Do not bring: Expensive jewellery, watches, cameras/video cameras if not waterproof as we cannot be held responsible for any loss or damage to any of your effects.

Please do not leave rubbish on the river banks or drop it in the river. Bring it back with you and we will dispose of it.

Before making a booking, please review our full terms and conditions.