Mini-Raft Hire

Health and Safety Guidelines, Rules and Regulations

The safety and enjoyment of your trip depend on both river and weather on your chosen trip day. We do not allow any trips to proceed when severe conditions are occurring or expected. Furthermore, heavy rainfall over the days leading up to your trip date affects the river levels, especially rainfall over the Welsh mountains some two days before departure. Subsequently we will offer you an alternative date if we are unable to run your trip due to circumstances beyond our control.

If you have any questions about your mini-raft hire, equipment or the River Severn please do not hesitate to ask.

Furthermore, if your party have any health issues, please discuss this with us first and make us aware of these conditions. As a consequence of certain health issues we may discourage you from taking part in the event. Anyone with a history of epilepsy should also avoid participating in this activity.

Please note that the maximum weight per mini-raft is 70 stone. We do not allow children under the age of 4 years in the mini-raft. An adult must accompany any child under 10 years on a one to one basis. The minimum hire age is 18 years old and an adult must accompany anyone under the age of 18.

It is important to note that participants must have the ability to swim a minimum of 25 metres.  As a result an adult who can swim must accompany anyone who cannot swim this distance.

Please arrive at least 15 minutes before your allocated launch/transport time. Furthermore, please call us if you are running late. However, if you are late we will have to leave without you due to other customers travelling in our free shuttle. In this instance we will have to cancel your trip with no refund or reschedule given.​

You must wear your buoyancy aids at all times whilst you are rafting. If you remove your buoyancy aids whilst off the river for any reason please do not use them as seats, throw them on the ground or in the bottom of the boat. Please place them in the dry bag supplied to keep them clean. Buoyancy aids which come back particularly dirty or covered in mud will incur a £10 surcharge cleaning fee each.

Do not stand up in the mini rafts whilst on the river and take care when getting out. When you leave the river take all your belongings, buoyancy aids and paddles as these are your responsibility and we will charge you in full if they are lost or stolen.

You cannot smoke whilst wearing your buoyancy aid or whilst in the mini-raft.

Most importantly, please note that you cannot consume alcohol prior to your trip. If you are found under the influence of alcohol or any other substances we will not allow you to take part in the event. In addition we will not provide a refund or reschedule in the event of cancellation.  Furthermore, you cannot take alcohol on the river and we have the right to confiscate it until you return. If you refuse to relinquish alcohol we will cancel the trip with no refund or reschedule given.

Participants are responsible for ensuring they have the correct clothing and are fit enough to complete any trip comfortably. The route will take 2.5-3.5 hours to paddle even in low summer river levels but we allow up to 4 hours.  With this in mind, if you exceed the 4 hour time we reserve the right to make a surcharge of £25 per extra hour, per boat, overrunning the time limit. In the unlikely event that you are not able to return to the end of the trip and you require a member of staff to retrieve you and your boat(s) (dependent on where you are located on the river) there will be a £100 retrieval charge.

You can bring your dog, however do not leash them in the mini-raft and please advise us in advance.

There is no safety cover on the river however you can contact us at all times. Call: 07497 086936. For the most part, mobile phone coverage on the river is minimal for a lot of the major networks. However you can contact us on WhatsApp on 07497 086936.

What to wear and spare equipment: Loose clothing, i.e. t-shirts, shorts, leggings and trainers (NOT wellington boots, flip flops or jeans).  Please dress appropriately and wear sunscreen as the sun reflecting off the water can increase your chance of heat stroke and sunburn. Furthermore the weather conditions can also change very quickly on your journey so please bring a raincoat. In addition, we also recommend you bring a change of clothes and towel for the end of your trip.

Do bring: A drink, chocolate bar, snack/picnic and sun tan lotion. Especially important is a waterproof mobile phone.

Do not bring: Expensive jewellery, watches, cameras/video cameras if not waterproof as we cannot be held responsible for any loss or damage to any of your effects.

Please do not leave rubbish on the river banks or drop it in the river. Bring it back with you and we will dispose of it.

Before making a booking, please review our full terms and conditions.